Compuwork provides fully managed hosted voice solutions that offer the convenience of a turnkey solid solution with uninterrupted technical support, eliminating the need to invest in on-site systems and maintenance staff. Our fully scalable, high-performance, all-in-one solutions allow firms to add and upgrade features seamlessly as needed, enabling firms to focus their resources on their core business rather than their telephone systems. All call traffic is routed over a secure private network, sheltered from traffic disruption, providing the highest quality voice and sound experience for all users.
Compuwork VOIP Solutions provide:
- State-of-the-art devices: Polycom, Cisco or Yealink IP handsets: full color, multi-line, touch screen handsets for ease of use.
- Convenient call coverage and automated attendant: easy-to-use call features and customized automated attendants ensure calls reach the right people at the right time.
- Sophisticated conferencing: conference calls can be accessed ad hoc or scheduled in advance.
- Phonebooks, directories, call logs: easily access personal phone books, firm contacts and employee extensions via phone or web interface; users can access call logs showing dates and times of missed, received, and placed calls, as well as historical inbound call data.
- Advanced messaging management: fully email-integrated voicemail with transcription capabilities, automatic time stamping, multiple-voicemail box access, and missed call alerts via email.
- Seamless computer-phone integration: users can receive computer-screen alerts for phone activity, and manage phone line, voicemail, and conferencing services.
- Mobile phone integrations: applications that work with iPhones and Androids so you can have access to your voice solutions instantly while away from the office.
- Superior business intelligence: users can export data on demand to delve into detailed call records organized by call time, destination, caller, etc.